JPMorgan Chase Bank, N.A.

Loan Servicing Senior Associate

JPMorgan Chase Bank, N.A.

Sep 5th, 2022
One of the most respected companies in the world, Chase offers experienced professionals like you an array of opportunities to take your career in a new direction and make a positive impact along the way. Here you’ll be encouraged to apply your skills, talents and experiences to a role with the potential to make a real difference, not just in your career, but for your customers, community and colleagues. We serve nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing.

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©2021 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.
New York
The Third Party Agency team forms part of the Loans Agency function. The role is multi-faceted, client-facing and deadline driven. The team is responsible for certain activities of an operational nature in relation to syndicated credit facilities where JPMorgan has been appointed Facility Agent. The Agent has a duty to provide a high quality service to all parties through the administration of accurate funds movement and timely information flows. The Facility Agent’s roles and responsibilities are defined in the loan agreement which is broadly based on LMA-style documentation.

Primary responsibilities:

  • Work in a very dynamic environment, partnering with the trading desk, external clients, legal counsel and operations to review and record Secondary Loan Syndication trades in the firm’s books and records on deals where JP Morgan is facility agent.
  • Review and interpret all operational aspects of loan documentation as it relates to transfers, providing consultative feedback to deal teams and legal counsel on operational feasibility of transfer mechanics
  • Act as first point of escalation contact for internal and external trade counterparties including broker-dealers and buy-side institutional investors.
  • Monitor daily production of team and identify opportunities to streamline recurring processes
  • Ensure accurate and timely capture of primary and secondary trades in Loan IQ
  • Investigate, analyse and remediate exceptions to ensure KRI/KPI targets are achieved
  • Assist the team in ad-hoc requests including technology enhancements / UAT exercises
  • Support the team’s shared objectives and Control agenda by contributing to multiple work streams
  • Requirements:
  • Financial services experience with working knowledge of syndicated loans preferred
  • Knowledge of Loan IQ, ClearPar and data rooms (e.g. Syndtrak, Intralinks) is preferred
  • Knowledge of loan transfer documentation, agency functions and loan settlements preferred but not essential
  • Manage and prioritize multiple demands in a fast-changing environment, using sound judgement to escalate issues timely
  • Strong communication skills both oral and written with confidence speaking to internal and external clients
  • Strong team player
  • Attention to detail; understanding of the risks and downstream impacts of inaccurate data capture
  • Excellent problem-solving skills with the ability to identify the root cause
  • Personal motivation and drive to deliver excellence and make a difference every day

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

If you require alternative methods of application or screening, you must approach JPMorgan Chase Bank, N.A. directly to request this, as we're not responsible for the employer's application process.

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