Full time, 37 hours a week. Working a mix of early and late shifts, will include working weekends and bank holidays.
£21,031 progressing to £23,368
Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.
You will be working as part of a large team to provide support to our clients who have mental health, substance misuse and physical health support needs. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment and developing a new, exciting service. You will have a calm and personable manner and be resilient to potentially difficult situations. This in turn will promote mutual respect, dignity, stability, confidence and self –worth.
You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them
You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering
You will help them develop their practical skills in areas such as health, budgeting, shopping, cooking, housework, laundry and hygiene
You will work with external partners to maximise the opportunities available to clients so that they can resettle in the community
You will involve clients in the smooth running of the service
You will be extremely conscientious in areas such as safeguarding and lone working.
You will help clients to access the benefits they are entitled to claim
You will help to maintain a welcoming, safe environment, identifying and minimising all potential risks to clients, colleagues and visitors to the service
You will provide basic first aid assistance until help arrives (full training provided)
You will maintain client records using relevant systems to an excellent standard
You will work in accordance with the Health and Safety regulations and all policies and procedures
You will attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern
You will work flexibly across all areas of operation where required and prior notice given
Any other reasonable task as requested by a member of staff
Attributes & Values
Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
Clear verbal and written English
Good IT and keyboard skills
Polite, assertive manner, ability to self -motivate
Passion for working in a client/customer facing role
Willing to assist clients to access the community
Knowledge of the benefits system and tenancy legislation
Interest and genuine concern for mental health, housing and related issues
Knowledge of voluntary and statutory agencies
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.