Morgan Stanley

Ops Specialist, Line (Operations)

Morgan Stanley

Sep 5th, 2022
Morgan Stanley mobilizes capital to help governments, corporations, institutions and individuals around the world achieve their financial goals. For over 85 years, the firm’s reputation for using innovative thinking to solve complex problems has been well earned and rarely matched. A consistent industry leader throughout decades of dramatic change in modern finance, Morgan Stanley will continue to break new ground in advising, serving and providing new opportunities for its clients.

Morgan Stanley is committed to maintaining the first-class service and high standard of excellence that have always defined the firm. At its foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide its more than 70,000 employees in 1,200 offices across 41 countries.

Discover what makes Morgan Stanley such a great place to work by using the resources on this page to learn more about our people, our business, and our heritage.
1585 Broadway
New York NY, United States 10036
Ops Specialist, Line (Operations)

Job Number:


POSTING DATE: Sep 5, 2022
PRIMARY LOCATION: Europe, Middle East, Africa-United Kingdom-United Kingdom-Glasgow
EDUCATION LEVEL: Bachelor’s Degree
JOB: Other
JOB LEVEL: Director


Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Team Profile
GLS provides full operational support of the Loans trading business. Our team in EMEA comprises of primary loan originations, loan servicing, secondary trading assistants and trade settlement support. The role of loan operations is to provide a front to back infrastructure solution for the timely execution of loan transactions in the primary and secondary market and the subsequent servicing of the trading portfolios. The teams have a varying degree of interactions with many internal and external counterparts including, sales and trading, regulatory controllers, product controllers, treasury, tax, credit, legal and compliance. The successful candidate will be located in Glasgow and will communicate frequently with Business Units and colleagues in London as well as our US and AP counterparts.

Primary Responsibilities
Settlement of Primary and Secondary (Par and Distressed) trades;

  • Responsible for the approval of trade closing transactions within a dynamic portfolio of ending and trading positions supported by near shore and offshore resources;
  • Liaising directly with distressed trading desk and PAR Closing TAs for relevant closing documentation to support internal trade closing;
  • Ensure that trade documents are prepared and executed appropriately, trades are booked in Loan IQ according to information on executed trade documents, and preparation of trades booked in Loan IQ.

  • Provide recurring and ad-hoc support to trading desk;
  • Reconciliation of high value incoming and outgoing cash proceeds ensure funds are correctly allocated internally and paid to the correct instructions externally;
  • Responsible for CLO builds, working closely with SPV desk and external clients for the approval and distribution of funds;

Manage multiple inboxes receiving client and investor inquiries to mitigate reputational and financial impact associated with delayed responses.

Ensure internal control and external regulatory compliance policies and their impacts are understood and adhered to by the team;

  • Maintain desktop and supervisory procedures governing the teams processes;
  • Maintain the team’s risk control framework, including the recurring documentation of key risks and controls and execution of risk control self-assessments;

Represent the team on weekly and monthly risk calls in which key performance and risk indicators are reviewed and escalated to Senior Management.

  • Ensure accurate and efficient approval of loan servicing transactions and trade closing transactions along with corresponding reporting;
  • Building deals in LIQ which have been traded on the secondary market reviewing Credit Agreement docs to ensure accurately built internally;
  • Liaising with BU and FCG on rebooking of restructured secondary positions and processing of distressed and bankruptcy claims;
  • Management of department projects, including the coordination and documentation of business requirements, test scripts, and implementation plans


Skills Required

  • Knowledge of loans market preferred but not essential;
  • LoanIQ experience preferred but not essential;
  • Strong communication skills, both written and verbal;
  • Demonstrates great attention to detail;
  • Excellent organization skills, with the ability to work to tight deadlines, with an execution focused approach;
  • Ability to drive change, identify and execute efficiencies across team functions;
  • Can identify key control points within a process and provide assessment of the preventative and detective control;
  • A self-starter who takes individual ownership of their work quality and improvement;
  • Analytical skills with ability to evaluate information gathered from multiple sources and reconcile variances;
  • Great focus on risk management and escalation;
  • Promotes a culture of accountability and control, drives understanding and searches for lessons to be learned.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

If you require alternative methods of application or screening, you must approach Morgan Stanley directly to request this, as we're not responsible for the employer's application process.

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