Capita PLC

Retail Banking - Entry Level Opportuinity

Capita PLC

Capita is a consulting, transformation and digital services business with 56,000 talented people working in three divisions: Capita Experience, Capita Public Service and Capita Portfolio. We’re driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We’re committed to being a responsible business in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.
Capita plc
65 Gresham Street

Customer Service Advisor. 4-day week inc. Saturday or Sunday off.

Customer Service Advisor

Hours: 8:00am – 6:30pm or 9:30am – 8pm (4 days per week)

Various days off available.

Initially based in our vibrant purpose-built office, with potential to work from home once through your probationary period

Would you like?

· flexibility and freedom of an extra day off each week? (That’s nearly two months over the course of a year)

· To save on travel costs?

· To take advantage of free onsite parking?

· Opportunities to grow and develop your career?

· Dining in our onsite restaurant, or treating yourself in our onsite retail store?

Yes? We thought so!

We are looking for Customer Service Advisors to join our team and we want to hear from you.

What would you be doing?

  • Supporting customers of a Leading UK retail bank, with their everyday banking needs, over the phone
  • Providing a first-class service, positive experience for both customer and client.

What’s in it for you?

  • Competitive salary of up to £ 21,673 ( £22,423 Potential Yr 1 OTE )
  • World class training and endless career opportunities supported by two market leading brands
  • Eligible for bonus’ of £500 & £250, following 4 & 6 Months service respectively
  • Potential to work from home once through your probationary period
  • Pension schemes, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • The list goes on……………….

Next Step

Hit ‘Apply now’ to register your interest. Upload your CV where possible and that the first part is complete. If successful, one of our advisors will be in touch to arrange an interview.

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees

Job Types: Full-time, Permanent

Salary: Up to £21,673.60 per year


  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Life insurance
  • Private dental insurance
  • Private medical insurance
  • Referral programme
  • Sick pay
  • Store discount

Supplemental pay types:

  • Loyalty bonus

Ability to commute/relocate:

  • Preston: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Preston

Expected start date: 10/10/2022

If you require alternative methods of application or screening, you must approach Capita PLC directly to request this, as we're not responsible for the employer's application process.

RedHired TIP

For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction.

By applying to a job using RedHired you are agreeing to comply with and be subject to the RedHired Terms and Conditions for use of our website. To use our website, you must agree with the Terms and Conditions and both meet and comply with their provisions.


All job types

All locations
Northern Ireland